VS Tech Builders
VS Tech Builders
Engineering Tomorrow
Frequently Asked Questions

Everything you might want to ask,
answered honestly.

Fifty questions covering pricing, process, technology, locations, industries, and post-launch support — drawn from real conversations with the businesses we work with.

51 questions across 8 topics
01 · 8 questions

Services & capabilities

What we build and what we deliberately do not.

What services does VS Tech Builders offer?

VS Tech Builders is a software atelier in Madurai offering three core services: custom web development (built on Next.js, React, and Tailwind CSS), Android app development (Kotlin and Jetpack Compose), and custom management software for businesses that have outgrown spreadsheets and off-the-shelf SaaS. Every engagement includes design, development, testing, deployment, and one year of free hosting and SSL. We do not take on AI-only chatbot projects or "no-code" Wix/Webflow assemblies — our value comes from owning the full engineering stack so clients get software that scales rather than rented templates.

Do you build mobile apps or just websites?

We build both, with a strong focus on native Android apps using Kotlin and Jetpack Compose for the best performance and material design polish. For mobile-first products that need cross-platform delivery, we recommend React Native or a responsive Progressive Web App (PWA) instead of separate codebases. iOS-only builds are taken on a case-by-case basis through partner studios — be upfront about your platform priorities at the brief stage and we will recommend the most cost-effective path. Most clients in India start with an Android app plus an admin web panel, which is exactly what our stack is optimised for.

What types of custom software do you build?

We specialise in custom management software for industries with real-world operational complexity: school management systems with multi-branch support, e-commerce stores with payment-gateway and inventory integration, lead and CRM dashboards, learning management systems (LMS) with certificate generation, and admin panels for existing products that need a polished operator interface. Our recent work includes the Cambridge SMS for schools in Madurai, the CertTulen Academy LMS, and the Pirandai Kadai e-commerce platform — see the Work page for live builds.

Do you build e-commerce websites in India?

Yes — e-commerce is one of our most-requested services. We build full-stack stores with Razorpay or Stripe for payments, Firebase or PostgreSQL for the database, an admin panel for product and order management, and integrations for shipping providers like Delhivery, Shiprocket, or Bluedart. A typical small e-commerce site (up to 50 products) ships in 6–8 weeks at our Standard or Premium pricing tier. We also handle GST-compliant invoicing logic, payment-link generation, and abandoned-cart workflows on request. Our reference build is Pirandai Kadai, a homemade-food e-commerce store live on Hostinger.

Can you build school management software for educational institutions?

Yes — we have built and deployed multi-branch school management software (SMS) for the Cambridge Group of Schools in Madurai across three branches, with parallel Android apps for students, teachers, and administrators. A school SMS typically includes student records, attendance, marks/grade entry, fee collection with Razorpay, teacher dashboards, and parent communication via SMS or WhatsApp. We offer this as a "license-key" resale-ready system so other school networks can deploy it under their own branding. Contact us via the Contact page for a tailored demo.

Do you offer hosting and domain registration?

Hosting is included free for the first year with every web project — covering SSL certificate, custom domain pointing, and basic CDN setup. We provision on Firebase Hosting for static and Next.js projects, or on Hostinger / DigitalOcean for traditional PHP and Node.js workloads, depending on what your build needs. Domain registration we handle on your behalf at cost (we do not mark up domain fees), and the domain is registered in your name from day one — never ours. After year one, hosting renewal is typically ₹1,500 to ₹4,500 per year depending on traffic and resource requirements.

Do you provide ongoing maintenance after launch?

Yes. Every project includes 60 days of free post-launch bug-fixing for issues that originated in our code. Beyond that, we offer optional monthly maintenance retainers starting at ₹3,500/month that cover security patches, library updates, content edits, performance monitoring, and one round of small feature additions per month. For larger ongoing engineering, we offer fractional CTO arrangements at custom rates. Maintenance is not mandatory — your source code is yours after final payment, so you are free to hand off to your in-house team or another developer at any time.

Do you handle SEO for the websites you build?

On-page SEO is baked into every build by default: semantic HTML, proper heading hierarchy, OpenGraph and Twitter card metadata, sitemap.xml, robots.txt, structured data (JSON-LD), and Core Web Vitals optimisation. We do not currently offer ongoing off-page SEO services like link-building or content marketing — those are best handled by a dedicated SEO agency or in-house marketer. We can recommend partners we trust if you need a one-shop solution. For most clients, the technical SEO baked in is enough to start ranking for long-tail local search terms within 3–6 months.
02 · 8 questions

Pricing & engagement

What it costs and how we keep the numbers honest.

How much does a website cost in India?

A professional business website in India typically costs between ₹13,999 and ₹50,000 for a small-to-mid-size build, depending on pages, features, and integrations. Our published pricing starts at ₹13,999 for the Basic plan (up to 5 pages, contact form, free hosting, SSL) and goes to ₹28,999 for the Premium plan (custom design, dynamic pages, blog, admin panel, payment gateway). Beyond that, Enterprise builds (custom dashboards, large e-commerce, multi-tenant SaaS) are quoted individually and usually start at ₹75,000+. See our pricing page for the full breakdown — every figure is shown including what it covers, with no hidden monthly fees.

What's included in your Basic plan at ₹13,999?

The Basic plan includes a 5-page responsive website, custom design (no generic templates), contact form with email and WhatsApp delivery, on-page SEO setup, free hosting and SSL for one year, mobile optimisation, and basic analytics integration (Google Analytics or Plausible). Delivery timeline is typically 14–21 days. The Basic plan is sized for new businesses, individual professionals, and local service providers who need a credible web presence without an admin panel or e-commerce. Source code and design assets are yours after final payment. Standard and Premium tiers add a CMS, blog, additional pages, payment gateway, and longer support windows.

Why is the Premium plan more expensive than Standard?

The Premium tier (₹28,999) costs more than Standard (₹20,999) because it allocates a larger proportion of the budget to development and design — specifically, custom illustration or photography direction, a fully bespoke admin panel, multi-step forms, payment-gateway integration with Razorpay or Stripe, and a content management system that lets you edit blog posts, services, and team profiles without a developer. Standard is a great fit for service businesses that need 6–8 pages and a basic CMS. Premium is for businesses that will publish content regularly or sell through their site. The pricing page shows the cost breakdown by category for each tier on hover.

Do you offer EMI or milestone payments?

We bill on a 40 / 30 / 30 milestone schedule: 40% on project kickoff (after the contract is signed and brief is finalised), 30% at the design-approval milestone, and 30% on final delivery and source-code handover. This is friendlier than the 50/50 split most freelancers use because it spreads risk for both sides — you only commit a third of the project once you have seen the design, not before. For Enterprise engagements, we sometimes offer four-milestone or monthly retainer billing. Payment is by NEFT, UPI, or Razorpay payment link — international clients pay via Razorpay International or wire transfer with currency conversion at the prevailing rate.

Are there hidden costs or monthly fees?

No — our pricing is upfront and there are no recurring fees built into the project price. The only ongoing costs you will incur after launch are: (1) domain renewal at cost (~₹800–₹1,200/year for .com, paid directly to the registrar in your name), (2) optional hosting renewal after year one (~₹1,500–₹4,500/year depending on traffic), and (3) optional maintenance retainer if you want us to keep updating things (starts at ₹3,500/month, fully optional). GST at 18% is extra on the project fee as it is for all professional services in India. We list this exact detail on the pricing page footnote because we hate price surprises as much as you do.

Do you charge for revisions during the project?

Two rounds of revisions per milestone are included free in every tier — this covers design tweaks, copy edits, layout changes, and feature refinements. Beyond two rounds, additional revisions are billed at ₹1,500/hour with prior approval. In practice, most projects use one or zero of their revision rounds because we structure design reviews carefully and surface changes early. Out-of-scope changes (asking for new features or pages that were not in the original brief) are quoted as small change-orders at the same hourly rate, again with your written approval before any work starts. No surprise invoices.

How much does Android app development cost in India?

A simple Android app (3–5 screens, basic Firebase backend, custom UI) typically costs between ₹35,000 and ₹75,000 in India. A more complex app with user authentication, payments, push notifications, an admin web panel, and a polished Material 3 design lands between ₹85,000 and ₹2,00,000. Apps for school management, e-commerce, or industry-specific workflows usually fall in the ₹1,50,000 to ₹4,00,000 range. We build natively in Kotlin and Jetpack Compose for the best performance and longevity. Get a precise quote by contacting us through the contact form — we will reply with a scoped proposal within one business day.

Do you give source code after final payment?

Yes — every project transfers full source code, design files, and database access to you on receipt of final payment. This is a hard rule, not a negotiation. The repository is handed over via your GitHub, GitLab, or Bitbucket account (or a zip if you prefer), with full commit history and a documentation README. Design assets are delivered as Figma files or layered PSDs. The domain and hosting accounts are also yours — registered in your name from the start. You are never locked in to us, and you can switch developers, host elsewhere, or fork the project freely after handover. This policy is also stated on the pricing page footnote.
03 · 8 questions

Process & timelines

How we work, week by week.

How long does it take to build a website?

A Basic website (5 pages, static) ships in 14–21 calendar days. A Standard build (8–10 pages with CMS) takes 4–6 weeks. A Premium build with custom admin panel and payment integration takes 6–10 weeks. Custom management software and e-commerce stores take 8–16 weeks depending on scope. Android apps run 6–14 weeks on average. These timelines assume timely client feedback on milestone reviews (within 3 business days) — projects that wait on client decisions can naturally take longer, but we re-baseline the schedule at each milestone so you always know where things stand. See the full six-step process for a week-by-week view.

How does your six-step process work?

Every project follows the same six stages: (1) Discover — we run a 60-minute scoping call and produce a written brief; (2) Design — wireframes and visual design in Figma, two rounds of revisions included; (3) Develop — engineering in 1–2 week sprints with weekly previews on a staging URL; (4) Test — manual QA across devices, plus automated tests where they earn their keep; (5) Deploy — production launch with DNS, SSL, and analytics setup; (6) Support — 60 days of free post-launch bug-fixing, then optional retainer. You see every milestone before the next begins, and the 40/30/30 payment schedule mirrors this structure. Full detail on the Process page.

What information do you need to start a project?

To kick off, we need: (1) a one-paragraph project goal — what success looks like for you in plain words; (2) any existing brand assets you have (logo, brand colours, fonts); (3) reference sites or apps you admire (and what specifically you like about them); (4) target audience and devices (mostly mobile? desktop? India? International?); (5) a rough content list (number of pages, key features); (6) any third-party services you must integrate with (CRM, payment gateway, accounting software). Do not worry if some of these are unclear — the Discover call exists precisely to nail them down together.

How do you handle revisions and feedback?

All feedback is captured in writing — typically as comments on the Figma file (for design) or as a shared issue list on Notion or Linear (for build feedback). We do not work from verbal feedback alone because spoken instructions are easy to misremember a week later. After each milestone, you have 3 business days to review and consolidate feedback into one round. We then implement, send the updated version, and you have one more round of refinement. Beyond two rounds per milestone, additional revisions are billed at the hourly rate with your prior approval. This structure keeps projects moving while still giving you full creative control.

What happens if we miss our deadline because of client delays?

If a project stalls because client feedback or content is delayed by more than 5 business days at a milestone, we pause the engagement and resume it once the input is available. The remaining timeline is re-baselined from the resumption date — we do not penalise you for delays, but we also cannot guarantee the original ship date once the schedule slips. For projects on a hard external deadline (a launch event, an investor demo), we agree on the deadline in writing at kickoff and structure the schedule with buffer accordingly. Communication is the only thing that keeps timelines honest, and we prefer to surface slippage immediately rather than absorb it silently.

Do you sign non-disclosure agreements (NDAs)?

Yes — we are happy to sign mutual NDAs before discussing project specifics, and we have a standard NDA template available on request. For sensitive industry verticals (healthcare, fintech, legal-tech), we routinely sign NDAs before the Discover call. We treat all client information as confidential by default whether or not an NDA is in place — we never share client work publicly without explicit written consent, and our case-study page is built entirely from clients who actively wanted to be featured. If you prefer your project to remain entirely off our public portfolio, just say so in the brief and it will not appear anywhere.

Can I see progress while you're building?

Yes — every project ships to a private staging URL from week one. You can review work-in-progress at any time, on any device, with the same login credentials we use. We also publish a weekly progress note (every Friday) summarising what shipped that week, what is coming next week, and any blockers. For larger engagements, we share a Notion or Linear workspace so you can see active tickets, completed work, and the upcoming sprint plan in real time. The goal is no surprises at milestone reviews — by the time we present formally, you have already seen most of it.

What if I want to add features after the project is signed off?

Post-launch additions are handled as small change-orders quoted individually. For minor work (a new section, a copy change, a colour tweak) we typically batch requests and bill at the hourly rate (₹1,500/hour). For larger additions (a new feature module, a payment-gateway switch, a multi-language rollout) we treat it as a fresh small project with its own scope and milestone structure. Many of our clients move onto a monthly retainer after launch for predictable feature additions and maintenance — see the question on ongoing maintenance for what that includes. Either way, your source code is yours and you can take this work elsewhere anytime.
04 · 8 questions

Tech stack & engineering

The tools we trust and why.

What technology stack do you use?

Our default web stack is Next.js (React framework) with TypeScript, Tailwind CSS for styling, Firebase or PostgreSQL for the database, and Vercel or Firebase Hosting for deployment. For Android, we use Kotlin with Jetpack Compose, Firebase Auth and Firestore for authentication and storage, and Material 3 for design. For payments, we use Razorpay (India), Stripe (international), and Curlec (Malaysia). For analytics we use Google Analytics or Plausible. We choose tools that ship fast, scale gracefully, and have at least 5 years of credible runway — we deliberately avoid framework-of-the-month hype cycles. See our services page for the full breakdown.

Why do you choose Next.js over WordPress?

Next.js is significantly faster, more secure, and more maintainable than WordPress for most modern business sites. WordPress is great for blog-heavy content sites with non-technical editors, but it ships with overhead: PHP performance ceilings, frequent security patches across thousands of plugins, slow Core Web Vitals scores out of the box, and ongoing version upgrades that often break themes. Next.js gives us static-fast page loads (sub-1-second on mobile), built-in SEO, type-safe code, and direct integration with modern services like Firebase and Stripe. For clients who need non-technical content editing, we pair Next.js with a headless CMS like Sanity or with a custom admin panel — best of both worlds.

Is Firebase a good choice for small business databases?

Firebase is an excellent choice for small and mid-size businesses up to roughly 50,000 active users or 1 million daily database operations. Its strengths are: zero server management, real-time data synchronisation, generous free tier, built-in authentication, and tight integration with mobile apps. We use it as the default backend for most of our builds. For very high-traffic e-commerce, complex relational data, or strict SQL reporting needs, we recommend PostgreSQL on Supabase or a managed cloud database instead — same NoSQL-fast development speed, full SQL power when you need it. The right choice depends on your data shape and growth projection, which we work out at the Discover stage.

Native Android vs React Native — which do you recommend?

For Android-only or Android-first projects in India, we recommend native Kotlin with Jetpack Compose — it is faster, smoother, more battery-efficient, and ages better than cross-platform alternatives. For products that need iOS and Android from day one with one development team, React Native is a credible choice and saves roughly 35–45% on development cost compared to building both natively. We do not recommend Flutter for clients who plan to scale the codebase beyond version 1.0 — the long-term hiring market for senior Flutter engineers is thinner than for React Native or native. The decision is made at the Discover stage based on your platform strategy, budget, and team plans.

Do you build with Tailwind CSS?

Yes — Tailwind CSS is our default styling system for every web project. We chose it because: (1) it eliminates style drift and CSS bloat over the project lifetime, (2) component styles travel with the component, (3) the design tokens map cleanly to a brand system, and (4) it produces smaller production CSS bundles than Bootstrap or component libraries like Material UI. For clients who prefer traditional CSS or have existing design systems to integrate with, we work in plain CSS or styled-components on request. Either way, the code is yours after handover and uses widely understood patterns — any developer can pick up the project later.

Will my website be fast and SEO-friendly?

Yes — every build targets a Lighthouse score of 90+ on Performance, SEO, and Best Practices, with Core Web Vitals in the "good" range (LCP < 2.5s, INP < 200ms, CLS < 0.1). We achieve this through: server-side rendering (SSR) or static generation where appropriate, image optimisation with Next/Image, font subsetting, code splitting, and CDN delivery. On the SEO side, every page ships with semantic HTML, proper heading hierarchy, OpenGraph and Twitter metadata, structured data (JSON-LD), sitemap.xml, and robots.txt. You can verify the live scores after launch on PageSpeed Insights — we share a screenshot at handover as part of the launch checklist.

What hosting do you recommend for Indian businesses?

For small-to-mid business websites in India, we recommend Firebase Hosting (best for static and Next.js sites — free SSL, global CDN, ~₹0–500/month at low traffic), Hostinger (best for WordPress and PHP — ₹150–500/month, India data centres), or Vercel (best for advanced Next.js features — free tier covers most small sites). For high-traffic e-commerce and SaaS, we use DigitalOcean or AWS Mumbai region for better data residency and predictable pricing at scale. The first year of hosting is included free with every build, and we provision and configure it on your behalf. After year one, hosting renewal is on you and stays at-cost (we do not mark it up).

Can you integrate Razorpay, Stripe, or PayPal?

Yes — payment gateway integration is included in our Premium and Enterprise tiers. For Indian businesses we default to Razorpay (UPI, cards, netbanking, EMI), which has the best coverage and lowest rates for INR collection. For international clients we use Stripe (USD, EUR, GBP) or Curlec by Razorpay (MYR, SGD). PayPal is supported on request but rarely the right choice for India — its fees are typically 2–3% higher than Razorpay and settlements take longer. Webhook integration, refund handling, and admin-side payment reconciliation are part of the standard build. We also handle GST-compliant invoice generation as part of the e-commerce checkout flow.
05 · 5 questions

Location & coverage

Where we are and where we can come to you.

Are you based in Madurai? Do you serve clients outside Tamil Nadu?

Yes, VS Tech Builders is headquartered in Madurai, Tamil Nadu, India. We serve clients across all of India (Chennai, Bengaluru, Coimbatore, Mumbai, Delhi, Hyderabad) as well as internationally in Malaysia, Singapore, and select projects in the Middle East. About 60% of our work is remote-first — most projects do not require in-person meetings beyond the initial scoping call (which we run on Zoom or Google Meet). For Madurai and surrounding districts (Sivaganga, Theni, Virudhunagar, Dindigul), we are happy to do in-person kickoff meetings at our studio or at your office at no additional cost.

Do you work with international clients in Malaysia and Singapore?

Yes — Malaysia and Singapore are core markets for us. We have ongoing engagements through our sister network in Kuala Lumpur and Singapore for software services in those regions. Pricing is quoted in MYR (Malaysian Ringgit) or SGD (Singapore Dollar) on request, payments are handled via Curlec or international wire transfer, and we work across the +5:30 IST / +8:00 MYT/SGT time zones with overlapping business hours. We also operate in Tamil, English, and Malay for client communication. Time-zone overlap with Indian working hours makes Southeast Asian clients particularly easy for us to serve.

Can we meet in person if I'm in Madurai or Chennai?

In Madurai — yes, we are happy to meet at our studio or your office at no additional cost. We can also arrange in-person meetings in Chennai with prior planning, typically every 4–6 weeks for active projects. For other Tamil Nadu cities (Coimbatore, Tiruchirappalli, Salem) and South Indian metros, in-person meetings are charged at actual travel cost (train or flight tickets plus a per-day fee for time on site). For one-off engagements where in-person time is critical, we factor this into the project quote upfront. Most clients find that a kickoff Zoom plus a launch celebration call covers the relationship-building need without travel overhead.

Do you speak Tamil for client communication?

Yes — our team is fully bilingual in Tamil and English, and we are comfortable conducting kickoff calls, design reviews, and ongoing support in either language. Written documentation, brief documents, and technical artefacts are produced in English by default (for consistency and future portability), but verbal communication adapts to your preference. For clients in Malaysia we also have basic conversational Malay; for those in Singapore, English typically suffices. Tamil-speaking team members are particularly helpful for clients whose first language is Tamil and who feel more precise expressing requirements in their native language — and we believe that precision is worth the language flexibility.

Is an on-site visit included in the project price?

For clients based in Madurai and within 50km, yes — one in-person kickoff visit at your office is included free of cost for every project. For clients in other Tamil Nadu cities, one site visit is included on the Premium or Enterprise tier, with travel cost (train/flight + one night hotel if needed) added to the project invoice at actuals. For international clients (Malaysia, Singapore), on-site visits are quoted individually and depend on project scope and visa logistics. Most projects complete entirely remotely without losing quality — our six-step process is built around clear written deliverables specifically to support this.
06 · 5 questions

Industries we serve

Where our work has landed.

What industries have you worked with?

We have shipped projects across education (school management systems for the Cambridge Group of Schools, LMS for CertTulen Academy), e-commerce (Pirandai Kadai homemade food store), industrial manufacturing (multilingual product website for an energy solutions company in Thirumangalam), travel (Seeni Journeys tour management), and entertainment / YouTube content (Vaailasani channel infrastructure). Our work tends to cluster around businesses with operational complexity — multi-location operations, multi-user roles, payment flows, and reporting needs — rather than brochureware. See the Work page for live builds with context.

Can you build a website for my coaching institute or academy?

Yes — coaching institutes and academies are a sweet spot for us. A typical academy website includes: course catalogue with pricing in INR/USD/MYR (with geo-routed payments), online registration with form validation and email confirmation, student dashboard for course access and certificates, instructor profiles, blog or insights section, payment integration with Razorpay for course fees, and an admin panel for the institute owner to manage enrolments. We have built exactly this for CertTulen Academy, an India-Malaysia training company. Pricing typically falls in our Standard (₹20,999) or Premium (₹28,999) tier depending on whether you need a learning management system (LMS) on top.

Do you build software for clinics, hospitals, or healthcare practices?

We have built small-clinic patient management systems on a case-by-case basis, but healthcare is a regulated industry and we want to be transparent: we are not currently HIPAA or DISHA-compliant out of the box. For Indian clinics with non-sensitive patient data (appointment booking, basic records, billing, SMS reminders), we are a good fit. For hospitals handling sensitive patient data subject to India's Digital Personal Data Protection Act 2023 or upcoming DISHA standards, we recommend partnering with us alongside a healthcare-specific compliance consultant — we will handle the build, they will handle the compliance audit. Contact us early so we can scope this correctly.

Can you build a website for a restaurant or food business?

Yes — restaurant and food-business websites are well-suited to our Standard or Premium tier. A typical restaurant build includes: menu pages (often with photos, prices, and dietary tags), online table reservation form, location and hours, photo gallery, integration with Zomato/Swiggy listings, and optional direct ordering with Razorpay for delivery or pickup. For multi-outlet brands we add a location selector and outlet-specific menus. For homemade food and packaged goods businesses (like our reference build Pirandai Kadai), we add full e-commerce with inventory, shipping integration, and GST-compliant invoicing.

What about real estate or property listing websites?

Yes — we build real estate websites for builders, brokerage firms, and property platforms. A typical real estate site includes: property listings with photos, floor plans, location map (Google Maps), price filters by city/budget/BHK, agent profiles, lead capture forms with WhatsApp delivery, and an admin panel for the team to add and update listings. For builder-focused sites, we add project showcases, virtual tours (360° photos), and brochure downloads gated by lead capture. Pricing usually falls in our Premium (₹28,999) tier for a 10-property starting site, with Enterprise quotes for larger inventory or multi-city brokerages with hundreds of active listings.
07 · 4 questions

How we compare

Why we exist between freelancers and big agencies.

How are you different from freelancers on Upwork or Fiverr?

Three core differences. (1) Continuity — we are a registered studio, not a single freelancer, so projects do not stall if one person is unavailable; you also get the same team for the project lifetime rather than rotating contractors. (2) Process — we follow a written six-step process with milestone reviews, design files, written briefs, and documented handover; cheap freelancers often ship code with no process, leaving you with a build no one else can maintain. (3) Code quality and ownership — every project ships with clean TypeScript, version control, a documented README, and full source-code transfer to you on final payment. Freelancers usually deliver via zip files and disappear after delivery.

How are you different from larger agencies and software firms?

Larger agencies sell teams of 30+ people and bill ₹3,00,000–₹15,00,000+ for small business websites, with most of the cost going to project managers, business development, and overhead rather than design and engineering. We are intentionally small — our entire team works on your project directly, the founder is in the kickoff call, and there is no project-manager layer between you and the builders. The trade-off: we take on fewer concurrent clients (typically 6–8 active projects at a time), so engagements need to be planned 2–6 weeks ahead. For small and mid-size businesses, this trade is usually a clear win — same quality, a third of the cost, direct access.

What is a "software atelier" and why do you call yourselves that?

An atelier is a traditional workshop where craftspeople work directly with clients on bespoke commissions — think Savile Row tailors or Florentine leather houses. We chose "software atelier" deliberately to signal three things. First, our work is bespoke, not template-assembled. Second, you work directly with the people who build the software, not a sales team that hands off to anonymous developers. Third, every engagement aims for quality and longevity rather than volume — we build software designed to last 5+ years without rebuilds. The atelier model also explains our deliberately small team and project-cap discipline: capacity is finite when craft matters.

Why should a small business choose VS Tech Builders over alternatives?

Three reasons rooted in what small business owners actually need. (1) Transparent fixed pricing with no hidden monthly fees — you know exactly what you are paying before signing. (2) Source-code ownership and one year of free hosting included by default — you are never locked in, and your launch budget covers the first year of operations. (3) A real human team in your time zone, fluent in Tamil and English, that you can WhatsApp directly when something needs attention. The combination of fixed price, full ownership, and direct access is rare — most agencies bundle one or two of these but not all three. See the Pricing and Process pages for the specifics.
08 · 5 questions

Post-launch & support

What happens after you go live.

What does the "1 year free hosting" include?

The included first-year hosting covers: shared web hosting on Firebase, Vercel, or Hostinger (depending on your project type), SSL certificate (HTTPS), CDN delivery, basic DDoS protection, daily automated backups (where the platform supports it), domain pointing setup, and email-forwarding configuration for one custom-domain email address (e.g. hello@yourbrand.com). Server uptime is typically 99.9%+ on these platforms. The free year covers normal traffic for a small-to-mid business website (up to ~50,000 monthly page views). For unusually high traffic or specialised needs (dedicated server, advanced DDoS protection), we quote hosting separately at the Discover stage so there are no surprises.

What happens after the free hosting year ends?

Roughly 30 days before the first-year hosting expires, we send you a renewal notice with three options. (1) Renew with us — we continue hosting at our actual cost, typically ₹1,500–₹4,500/year depending on the platform, with no markup. (2) Migrate to your own account — we transfer the project to your own Firebase, Vercel, or Hostinger account at no charge, with full handover documentation. (3) Move elsewhere — your code is platform-agnostic Next.js/React, so any modern host will run it; we provide migration support at hourly rate if needed. The choice is yours every year, and you are never locked into our infrastructure.

Do you provide training for our team to use the software?

Yes — every project includes a 60-minute screen-share training session on the admin panel and content management system, plus a written user guide (typically a 10–20 page PDF) covering common tasks. For larger teams, we offer additional training sessions at ₹3,500/hour, either as Zoom calls or in-person at your office (Madurai-area at no travel cost; other locations at travel-at-actuals). For complex software (school management, e-commerce, CRM), we also produce short Loom-style video walkthroughs of key workflows that your team can refer back to anytime — these are included free for Premium and Enterprise tier projects.

What if I lose my login credentials or need urgent support?

For login recovery and urgent issues during the 60-day post-launch support window, we respond within 4 business hours on weekdays (typically much faster) via WhatsApp, email, or the contact form. For issues outside that window, response time is 1–2 business days unless you are on a maintenance retainer (which guarantees same-day response). For genuinely production-down emergencies (site is offline, payment gateway broken, data loss risk), we make ourselves available on weekends as a courtesy at our discretion — the standard offer is "we will respond in business hours" but the reality is we care about our clients' businesses being up, and we act accordingly. WhatsApp is the fastest channel: +91 90808 90015.

Can you migrate my existing WordPress, Shopify, or Wix site to a custom build?

Yes — migration projects are one of our most-requested engagements. For most migrations, we keep your existing URL structure to preserve SEO rankings (with proper 301 redirects where needed), import your existing content into the new system, recreate or improve the visual design, and run the old and new sites side-by-side until you approve cutover. WordPress-to-Next.js, Shopify-to-custom-stack, and Wix-to-React migrations are the most common — each takes 4–10 weeks depending on content volume and feature complexity. Pricing typically falls in our Standard or Premium tier plus a small content-import surcharge for sites with 50+ pages or 100+ products. Contact us with your current URL and we will quote in writing within one business day.
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