Glossary · Mobile

GPS Tracking

GPS tracking uses satellite positioning to record where a vehicle, device or person is, and sends that position over mobile data to a map. Businesses use it to follow deliveries, verify visits and answer "where is my order?" calls.

What it means

GPS tracking works out where something is from satellite signals and reports that position over mobile data to a server, where it appears on a map. There are two ways to do it. A hardware tracker is a small box with its own SIM, wired into the vehicle's power, that keeps reporting even if the driver's phone is off. A phone-based tracker is an app on a staff member's Android phone, cheaper to start but dependent on the phone, its battery and the person's permission.

What to ask before you buy

For vehicles, hardware is usually the sturdier choice, and some categories in India, such as public service vehicles, must carry approved devices under transport rules, so check the requirement for yours before buying. For field staff, an app is the practical answer, but it has traps. Android restricts location access in the background, so an app must show an ongoing notification and ask for the right permissions. Some phone brands also stop background apps to save battery, so tracking has to be tested on the real phones your staff carry. How often it reports is a trade-off between detail, battery and data.

The people question matters as much as the technical one. Tell staff what is tracked and when, track only during working hours, and keep a written policy. Location is personal data, so the DPDP Act applies, and a team that feels watched without explanation will find ways to switch it off.

An example from Hosur

A logistics firm in Hosur runs a dozen trucks between its yard and customers across the industrial belt, and takes constant calls asking "where is my consignment?". With hardware trackers on the trucks, dispatch sees every vehicle on a live map, customers get a tracking link instead of making a phone call, and the record of stops shows how long each unloading really took. Drivers' phones play no part, so battery settings never cause a gap.

How we use it

Location software is where VS Tech Builders comes in: live maps, trip history, geofence alerts and driver or staff apps, through enterprise mobility apps. Where you already own hardware trackers, our first question is whether the supplier offers an API, as covered in IoT-connected app development. The field team apps guide covers the people side, the logistics companies page lists the wider modules, and IoT explains the wider category.

Common questions

Is it legal to track employees with GPS?

Tracking staff during working hours for a genuine business purpose is common, but location is personal data. Tell employees clearly what is collected, why and for how long, and keep it to what you need. Do not track personal time or personal phones without consent. Put the policy in writing, and take legal advice for your own sector before you roll it out.

Why does my staff tracking app stop reporting after some time?

The usual cause is the phone's battery management. Several Android brands close background apps aggressively, and Android itself limits background location. A well-built app uses a proper foreground service with a visible notification and guides each user to exclude it from battery optimisation. Even then, test on the actual handsets your team carries, because behaviour differs between brands and software versions.