Software that helps NGOs and trusts show where every rupee went

Two audiences, one organisation

An NGO answers to two groups who rarely meet. Donors want proof that their money did something. Beneficiaries need the organisation to remember them: which child is sponsored, which family received a ration kit, which patient is due for a follow-up visit. Many trusts manage the first with a receipt book and the second with field notebooks, and the office spends every reporting season stitching the two together by hand.

Software for a non-profit is not about fundraising tricks. It is about keeping both promises with less effort, so more of every rupee reaches the programme instead of the paperwork.

Where goodwill leaks

The biggest loss is invisible: donors who gave once and were never properly thanked or told what happened next. The second is staff time. A coordinator who spends three days compiling a CSR report from photos on four phones is not coordinating anything. The third is credibility. A website last updated two years ago, with no annual report and no names of trustees, makes a careful donor hesitate.

Donors on one side, programmes on the other

A donor CRM records every gift, campaign and conversation. The donation page takes UPI, cards and net banking, supports monthly giving and emails a numbered receipt as soon as the payment clears. Receipts carry the registration details your exemption requires, and at year end the system produces donor certificates and a donation listing your auditor can work from. We keep the tax treatment general on purpose: rules and form numbers change, so your auditor confirms the details and we build the template to match.

On the programme side, field staff register beneficiaries from an Android phone that works offline in villages with weak signal, and log activities with photos against the programme and the funder paying for it; our guide to staff apps for field teams explains the approach. Reports for CSR partners and foundations come out of that data rather than out of someone's weekend. Records about children, patients or women in distress sit behind strict access controls, since India's data protection law expects extra care with such information.

Foreign donations need their own switch

Contributions from foreign sources are governed by FCRA. An organisation may accept them only with FCRA registration or prior permission, and registered organisations must receive them in the designated FCRA account and keep them separate in the books. A donation page that ignores this can create a serious compliance problem. We build the check into the form and the payment routing, and your auditor approves the logic before launch.

What it costs

A public website with a CMS and a blog for programme updates costs ₹28,999 on our Premium plan. Online donations with automatic receipts and a donor CRM, built as custom software, typically start around ₹85,000. Adding beneficiary records, the field app and funder reporting usually lands the project between ₹1,50,000 and ₹5,00,000. Payment gateways charge their own per-transaction fees, separate from our price, and our guide to Indian payment gateways compares them.

Where to start

Most trusts should begin with the donation page, receipts and the donor list, because that funds everything else and saves office time from the first month. Add beneficiary and programme modules once the team trusts the system. A small trust with one programme and a few hundred donors may never need more than a clean website, a donation button and automatic receipts. Temples and religious trusts have different needs, from hundi counts to seva bookings, covered on our page on software for temples and religious trusts, and our non-profit sector overview looks at the wider picture. VS Tech Builders works on fixed scope and hands over the full source code, so the organisation is never tied to one vendor.